Features

One platform.
Two experiences.

Guests get instant service. Staff get complete control. Everything syncs with your existing systems.

For Guests

Everything they need. Nothing they don't.

A focused guest app that handles requests, orders, and communication — all from one screen.

Room-Based Login
Authentication

Room-Based Login

Each booking gets unique credentials. Guests access their room's services instantly — no account creation, no friction.

  • Auto-generated credentials per booking
  • Synced with PMS reservation data
  • Expires on checkout
  • No personal data required
AI Command Center
AI Assistant

AI Command Center

One input. Instant action. Guests type what they need, Tabi executes it. No menus, no waiting, no confusion.

"Extra towels"Sent to housekeeping · Room 412
"Order club sandwich"Added to cart · $18.50
"AC not working"Maintenance notified · Priority high
"Late checkout tomorrow"Request sent to front desk
Food & Beverage
Dining

Food & Beverage

Full menu access with dietary filters. Order in-room dining or book restaurant tables. Orders route directly to kitchen with room context.

  • Browse menu with images and prices
  • Dietary and allergy filters
  • Real-time order tracking
  • Direct POS integration
Housekeeping Requests
Services

Housekeeping Requests

Extra pillows, room cleaning, turndown service. Requests dispatched instantly with room number and priority level.

  • One-tap common requests
  • Custom request input
  • Estimated completion time
  • Status updates
Feedback
Communication

Feedback

Share concerns, complaints, or compliments. Issues routed to management in real-time for service recovery before checkout.

  • Quick rating system
  • Detailed feedback option
  • Photo attachments
  • Real-time routing to management
Promotions & Notifications
Engagement

Promotions & Notifications

Receive hotel offers, event updates, and personalized recommendations via push notifications.

  • Push notifications
  • In-app promotion cards
  • Spa and dining deals
  • Local event highlights
For Staff

Complete visibility. Total control.

Role-based dashboards that surface what matters. Manage requests, feedback, and communications from one place.

Role-Based Access
Access Control

Role-Based Access

Housekeeping sees housekeeping. Security sees security. Management sees everything. Each role gets exactly what they need.

HousekeepingF&B / KitchenSecurityFront DeskManagement
Request Dashboard
Operations

Request Dashboard

Unified view of all incoming requests. Filter by type, priority, status, or room. Assign, track, and resolve from one screen.

  • Real-time request feed
  • Priority sorting
  • Assignment and handoff
  • Completion tracking
Feedback Management
Guest Relations

Feedback Management

Review guest feedback as it comes in. Flag issues, assign follow-ups, track resolution. Prevent negative reviews before checkout.

  • Live feedback stream
  • Assignment workflow
  • Resolution tracking
Push Notifications
Messaging

Push Notifications

Broadcast messages to all guests or target specific rooms. Announce events, emergencies, or operational updates instantly.

  • Property-wide broadcasts
  • Delivery confirmation
Promotional Campaigns
Marketing

Promotional Campaigns

Create and push promotional content. Spa deals, restaurant specials, local partnerships. Track engagement and conversions.

  • Visual promotions
  • Constant promotion stream
  • Performance analytics
Analytics & Reporting
Insights

Analytics & Reporting

Track request volumes, response times, guest satisfaction, and staff performance. Export reports for operational review.

  • Request analytics
  • Response time tracking
  • Staff performance metrics

See it in action

15-minute demo tailored to your property.